FAQs on Credit Card purchases

Service Publications has been an Internet Secure merchant since 1999. Your on-line purchase is handled completely by their SSL secure server. Service Publications never sees your credit card information and Internet Secure does not store your card information after the purchase. This means that there are no data files to be hacked into.

All of our prices are in Canadian dollars. For up-to-the-minute, worldwide, exchange rates click on the button above. You can purchase by mail or on-line with a valid credit card. Service Publications accepts the following credit cards;

If you have any questions about Service Publications you can find information by clicking on the "Contact Us" button above but very quickly we can be reached by telephone at (613) 820-7350. We are physically located at 55 Abingdon Drive, Ottawa, Ontario, Canada. We are not a 'bricks and mortar' store so please call ahead if you wish to pick up a book in person.

We deliver world-wide. Unless requested all of our deliveries are done by mail. Books in stock are mailed within 24 hours. At times we will be out of stock on some titles. If your book arrives damaged , or if we sent the wrong title, we will exchange it immediately at our expense (wrapping must be supplied). All other returns must be pre-approved and shipping charges will not be refunded.

We do not share our customer data with anybody. We do not sell, rent, exchange or barter your e-mail addresses. By using your e-mail address to become a 'member' when making your purchase you agree to receiving occasional announcements from Service Publications on specials and new books in print. Your name may be removed upon request.

Thank you for your business,

Clive M. Law
President
Service Publications
clive@servicepub.com

US-based Master Card Users Effective October 1, 2005, MasterCard will be imposing a fee on: (a) Cross-border transactions on U.S. issued MasterCards and (b) cross-border transactions on MasterCard-branded credit cards that are issued outside the U.S. region, but are acquired within in the U.S. region.

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